The excellent management of incidents (Material missing, incorrect billing, goods are in poor condition, etc.) it is one of the factors that make a difference and contributes to customer loyalty. Incidents are inevitable, but it is possible to resolve them in record time, keeping the sales team informed as well as the client.
SalesWare will help you give the best service. From the contact details of the client, to the type of incident and status, to follow-up notes and associated documents, everything is registered in the system.